Shipping + Returns Policy

At Rejuvenics, we prioritize your satisfaction and strive to make your shopping experience smooth and hassle-free. This includes ensuring transparent and efficient shipping and returns processes. We believe in fostering trust and maintaining transparency with our valued customers. Below, we outline our shipping and returns policy to provide you with the necessary information for a seamless shopping experience.
Shipping Policy
1. Shipping Times
We aim to process and ship all orders within 1-2 business days after payment confirmation. You can expect your order to be delivered within the following estimated time frames:
• United States: 3-5 business days
• International: 7-14 business days
Please note that shipping times may vary based on your location and any potential customs delays, which are beyond our control.
2. Shipping Costs
Shipping costs are calculated based on your location and the weight of your order. You can view the shipping cost during the checkout process before finalizing your purchase.
3. Order Tracking
Once your order is shipped, you will receive a confirmation email containing tracking information, allowing you to track the progress of your package.
4. International Shipping
For international orders, please be aware that additional customs duties and taxes may apply in your country. These fees are the responsibility of the customer and are not included in the product or shipping costs.
Returns Policy
1. Eligibility for Returns
We want you to be completely satisfied with your purchase from Rejuvenics. If for any reason you are not satisfied, you may initiate a return within 30 days from the date of delivery.
To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging. We reserve the right to deny a return if the item does not meet these criteria.
2. Return Process
To initiate a return, please contact our customer service team at info@rejuvenics.com with your order details and reason for the return. We will provide you with instructions and a return authorization.
Please package the item securely and include a copy of your invoice or proof of purchase with the returned item. Return shipping costs are the responsibility of the customer.
3. Refunds
Once we receive your returned item and inspect it for eligibility, we will process your refund. The refund will be credited to the original payment method used during the purchase. Please allow 5-7 business days for the refund to reflect in your account.
4. Exchanges
If you wish to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item.
Contact Us
If you have any further questions or concerns about our shipping and returns policy, please don't hesitate to reach out to our customer service team at info@rejuvenics.com. We are here to assist you and ensure you have a satisfying shopping experience.
Thank you for choosing Rejuvenics. Your satisfaction is our top priority.